Most of us cringe when our co-workers, especially those we must work closely with, start sniping at each other thus creating an uncomfortable workplace environment at a minimum and worst case scenario, disrupt the work flow. The average worker has not been trained in conflict management and has no idea how to improve the situation.
This helpful article by Lisa Wood, President of ManagingAmericans.com, both defines and then offers insight into how to deal with the four main sources of conflict in the workplace – conflict avoidance, conflict of opinion, conflict of interest and conflict of intent.
How do you deal with conflict in your team projects?
Tags: conflict management tips